Shipping

PLEASE NOTE THAT ESTIMATED POSTAL TIMES ARE CURRENTLY TAKING LONGER THAN USUAL DUE TO THE EFFECTS OF COVID-19.

We endeavour to ship within 2 business days. We estimate delivery times to be 3-7 days depending on your location in Australia, or 3-12 days for countries outside of Australia.

Shipping for single copies of Mesmerised and Baby Face board books by Katey Love is $4.95 within Australia. All other shipping is based on weight and destination, and will be calculated at the checkout.

I discount postage where possible. If upon posting your order it becomes apparent that you have been overcharged for postage and packaging I will refund the excess amount charged.

Tracking

Tracking advice will be sent by text message to your mobile phone by AustPost on the day of lodgement if you supply a mobile phone number at the time of ordering (this service however is not offered for single book purchases). Please check you mobile phone before contacting us for a tracking number.

Express Post

Effective 20 April 2020, AustPost are temporarily suspending the Express Post guarantee of a refund and replacement envelope or satchel for articles that don’t meet the next business day delivery standard. Our Express Post service will continue to be our fastest postal delivery option for our customers – and we’ll continue to prioritise these deliveries. They just may not be delivered next business day every time.

Express post is available to Australian destinations only, for an additional cost of $6.00. To add Express Post to your order just click on the Express Post logo at the bottom of the site at any stage in your order.

Christmas delivery

For delivery prior to Christmas please order regular post by 11 December 2021. If you would like Express delivery please add ‘Express post’ to your shopping cart by clicking here. Express Post will be available right up until Saturday 20 December.

Eco-friendly Packaging

We aim to minimise our effect on the environment wherever possible; We use compostable bubble-wrap and recyclable foam wrap. The bags used for our footfinders/wrist rattles are biodegradable.